Real Coverage. For the Life of the Work.

Transferable. Trusted. No fine-print nonsense.

 

Our promise? If our work fails because of how it was done — we’ll make it right. Period.

 

At Sole Source Concrete Repair, we don’t just patch and disappear — we stand behind what we fix. That’s why every middle and top-tier package includes our SoleGuard™ Limited Lifetime Workmanship Guarantee—designed to give you long-term peace of mind, with clear expectations.

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What does “lifetime” mean?

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“Lifetime” refers to the expected useful life of the original concrete surface—typically 15 to 30 years depending on the environment, concrete condition, and load stress. This warranty applies as long as the original surface remains intact and hasn’t deteriorated beyond normal wear.

 

Yes, it follows the property — not just the person.

 

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What It Covers:

 

SoleGuard™ applies to the specific work zone and covers failures directly caused by our workmanship or materials, including:

✔️ Joint and crack sealants that fail due to improper application or product failure

✔️ Blended or resurfaced finishes that reopen or deteriorate prematurely

✔️ Self-leveling or grinding that breaks down due to poor surface prep or bonding

✔️ Floor coatings that peel or delaminate due to our workmanship

✔️ Interior foundation crack repairs that reopen only if due to poor prep or material failure

✔️ Sump pumps we install that fail due to improper installation

✔️ Trip hazard corrections or concrete lifting (even when subcontracted) if failure is caused by incorrect methods or fill voids

 

“Workmanship” means our prep, product selection, and application technique. If it failed because of how we did it, we’ll fix it.

This does not include slab movement, soil issues, or site conditions beyond our control.

 

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Important Clarification: Sinking, Lifting, and Reopened Cracks:

 

We will re-do the work at no charge if it fails because we didn’t prep, install, or fill correctly — plain and simple.

 

However, this warranty does not cover any return of symptoms caused by:

• Tree root growth

• Poor site drainage or water pooling

• Soil shifting, frost heave, or base erosion

• Structural foundation movement

• New cracks forming from hydrostatic pressure or ground stress

 

We guarantee our workmanship — not your soil.

Before doing any repair, we’ll let you know if there are underlying risks that limit our coverage.

 

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Coverage Limit:

 

If the issue is caused by our materials or methods, we’ll re-do the work once, at no cost, in the original work area. This warranty does not apply to new areas or to repairs attempted by other contractors.

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Package Eligibility:

 

✔️ Included in all middle and top-tier packages across all services — whether performed by us or a qualified subcontractor under our supervision

✘ Basic packages include a 1-year, non-transferable workmanship warranty unless stated otherwise in writing

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What It Doesn’t Cover:

✘ Cracks, shifts, or symptoms outside the treated area

✘ Cosmetic variation (e.g., color, texture, blending visibility)

✘ Wear and tear from de-icing salts, impacts, or normal traffic

✘ Manufacturer defects in coatings or equipment

✘ Work that is modified, patched, or tampered with after we leave

✘ Issues caused by environmental or structural movement

 

Maintenance matters. Using harsh chemicals, pressure washers, or ignoring drainage problems can void the warranty.

 

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Coverage for Subcontracted Work:

 

SoleGuard™ applies to services performed directly by Sole Source or by a qualified and insured subcontractor under our direction, if included in your original service agreement.

 

Covered services may include:

• Concrete lifting

• Licensed plumbing and electrical services (when applicable)

• Paver installation or re-installation

• Sump pump installation & replacement

• Concrete pouring or small-area replacement

• Self-leveling overlays

• Pressure washing (if performed as part of the original scope)

 

We remain responsible for oversight and quality control of all subcontracted work included in your package.

Warranty applies only to workmanship and material failure, not to manufacturer defects, code violations, or work done outside of scope.

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Transfer Conditions (Yes, It’s Transferable):

 

Selling your home or property?

This warranty may transfer once to the next owner if:

• We’re notified within 90 days of the property transfer

• The new owner provides proof of original work (invoice, title update, or work order)

 

Warranty stays tied to the original scope and repair zone, not the new owner or future repairs.

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Final Reminder:

 

SoleGuard™ backs what we fixed and how we fixed it.

If something fails because of our prep, install, or materials, we’ll fix it. Period.

 

If something fails for reasons beyond our control, we’ll be honest — and help you understand your next best step.